IBM will be enlarging its artificial intelligence technology Watson domain as it revealed a new collaboration with Slack Technologies Inc.
The Big Blue will be introducing new enterprise tools in the commerce, marketing, human resource, and supply chain areas, all thanks to the new collaboration.
Through the help of the new collaboration with Slack and its technology, IBM has already released a cloud database hybrid solution, developer services, and iOS App cognitive capabilities.
The new collaboration was announced this week during the World of Watson IBM event which took place in Las Vegas. Its target is to promote and further advance the company’s artificial intelligence (AI) technology domain.
The two companies, IBM and Slack Technologies, will reveal a developer toolkit which will feature the former’s Watson technology and which can be integrated and used with Slack.
IBM, or International Business Machines Corp., also announced in the same statement released on Wednesday that it will be entering the chatbot domain.
The respective AI conversation-based application area has been steadily enlarging, as it is now used in both mobile systems and also in educational and medical purposes.
The IBM-built chatbot will introduce a new usage area for the technology through its future use. As it will allow the IT departments of a company to both better identify and fix an issue, the respective users will no longer have to leave the Slack platform whilst fixing possible problems.
The current Watson Conversation system already includes natural-language processes and speech-to-text conversions. It also features the computer’s ability to register a person’s messages, as it understands what they are saying.
The existing system will receive a boost as the Slack start-up will be incorporating its own, already existing, customer-service bot. The current Slackbot is a little lacking as it does not feature an AI technology and as such is unable to decode messages.
The new collaboration between the two systems will lead to an improvement in both areas and will offer the chance for new advances in the chatbot area that are sure to please both the companies and the customers.
Both companies see the collaboration and the chatbot domain as an initial step or stage in the intelligent use of information as the new technology is set to facilitate the access and use of large databases.
As the AI-powered chatbots will offer quicker insights into data, as their processes allow for a faster processing of the analyzed information, the technology will benefit people as they seek the answer to a problem or an inquiry of any type.
The new collaboration will also come as a boost in the AI software used by companies so as to facilitate their processes.
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