Jessica Alba’s Honest Company is well-known for providing eco-friendly and trustworthy baby care products. However, even though the company claims that the products are of high quality, the customers’ opinion seems to differ significantly .
Quite a few consumers were extremely disappointed by the company’s sunscreen and claimed that the product offers zero protection. And since this matter was discussed on social media, it quickly gave way to an actual media scandal.
One of the discontent customers, Gretta Stabler, a mother from Chicago, claimed that the Honest Company’s sunscreen caused damage to her daughter’s skin and that her child is just another poor victim of this product.
Another user implied that even the cheapest products are more reliable than this sunscreen. Despite the fact that the product clearly states that it offers a certain level of protection, the experiences that people have had with it would suggest that it offers no protection at all.
A team from NBC Chicago has conducted a small research project aimed at providing the people with an explanation as to why the Honest Company’s skin protection products are not safe. The FDA (U.S. Food and Drug Administration) confirmed that in order for a sunscreen product to be effective, an amount of 25% of zinc oxide is recommended.
The problem is that the NBC team identified was that the Honest Company uses only 9.3% to 20% zinc in their products. But the company tried to defend their sunscreen product by explaining that it was tested by an independent 3rd party, in accordance to the FDA requirements, and that the product works well when used correctly.
They claimed that while that they took into account all their customers’ feedback and different opinions, they “stand behind the safety and efficacy of this product”. Their statement also pointed out that this product is very efficient as a water-resistant sunscreen lotion with an 80-minute action time, which is the FDA’s highest rating, and that is has a sun protection factor of 30.
The company recommended that the sunscreen be applied on the skin 15 minutes before going out in the sun and that it be reapplied after 80 minutes and after every time the person goes for a swim.
Despite the media scandal regarding the company’s unreliable product, it should be mentioned that other parents actually gave positive feedback regarding its effectiveness. However, parents should be aware that the FDA suggests that sunscreen lotion is not used on infants younger than 6 months and that they should not be exposed to the sun too much.
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