Microsoft has announced that it will be launching a new, experimental chatbot named Zo on its social app Kik which is used so as to send instant messages.
This will not be the only chatbot to have been released by Microsoft as their first such experiment was carried out earlier this year.
In March 2016, Microsoft rolled out another chatbot experiment, titled Tay, on the microblogging platform Twitter.
As the chatbots are Artificial Intelligence or AI-based technology, they gather information and base their responses on user data.
As such, Tay had some unfortunate responses as its exposure to racist conversations led to its somewhat inappropriate habits.
The software program went to respond in quite an offensive and controversial manner which is why it was stopped and retired, as Microsoft also proceeded to apologize.
Since then, new chatbots have been released as most technology companies seem to be betting on the AI software and its current and future applications.
Following the trend, Microsoft will be carrying out a new chatbot experiment with its Zo system.
The new AI-based chatbot will be released on the giant company’s own instant social messaging platform, Kik.
As it was made somewhat apparent from the previews, the company has also taken some supplementary precaution measures.
In an effort to save Zo from following the same path as Tay, Microsoft has imposed a set of stricter rules and regulations on the chatbot.
Kik users to have already downloaded the chatbot system’s preview may have noticed that Zo seems to be forbidden from discussing politics.
Microsoft and all the interested companies will have to release their Ai chatbots on various social media and communication platforms.
As such, similar AI systems will be better equipped and more ready for integration into their final products.
Satya Nadella, Microsoft’s CEO, has exemplified some of the possible present and future usages of such chatbot systems.
He went to explain that a smart, complex chatbot should come and help perform various tasks. As the users would only have to talk to them, these systems should offer simpler alternatives to various tasks.
As chatbots depend on their various environments so as to learn and develop, Microsoft’s decision of releasing Zo just on Kik has yet to be determined.
Whilst the limited Kik release could be linked with the Tay earlier incident, the company is seemingly also keeping quite quiet about the new system.
As it still seems to have a long way from being launched on the likes of Twitter or Snapchat, the company has yet to officially announce the chatbot.
However, the available previews seem to paint Zo as quite a friendly chatbot. Besides steering clear of possibly contradictory subjects such as politics, it also seems to be more polite.
From early releases, Zo seems to be less like its predecessor Tay and more like the Chinese Microsoft AI chatbot soft, Xiaoice.
Zo appears to be quite a natural as its conversation skills seem to be quite intuitive and the system’s AI learning tools seem quite well develop.
As Tay was also a very fast learning chatbot, the new restriction and parameters should help Zo develop whilst keeping clear of the possibly offensive, impolite path.
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