Due to the major scandal surrounding the new space exploration survival video game, some retailers found themselves in the position of offering No Man Sky’s refunds to players that exceeded the two-hour limit stipulated in the refund policy.
According to Steam:
“The standard Steam refund policy applies to No Man’s Sky. There are no special exemptions available.”
This translates into “our policy dictates that if you spent more than two hours playing a video game, then you like it, hence, you will not get a refund after 2h+ of gaming. “
However, there are some who played the indie “Space Skyrim” for weeks and decided that they are not pleased with the final product and asked for a full refund. It seems that those who moved fast enough and coordinated their refund requests with the enormous backlash managed to get their money back.
A possible explanation for the sudden change of heart may lie in the dizzying number of refund applications. From now on, the only players eligible for getting their money back are those who were not at all impressed by the features of the game in the first two hours of playing.
The official motives that generated the fallout are extensive technical issues, missing features, and misleading advertising. Ironically, on the same official Steam page where the announcement about the refund policy was posted, the developers kept the trailers featuring amazing content that cannot be found in the final version of the game.
No Man’s Sky refunds will be offered only to those who explored the “unlimited” galaxy and convinced themselves of the unsuitability of the game in less than two hours. Those who decided to keep on playing may be faced with another surprise as the DLCs may not be free anymore.
Players complaint that the game, who should have featured lots of playing options, is just about survival, and the graphics and overall gameplay do not compare with the product that was promised to them.
Hello Games, the indie company responsible for the No Man’s Sky project is now forced to either admit to a shameful failure or try to make the space simulator survival exploration game the wonder that was presented in the teasers.
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