Player toxicity is a serious epidemic in online games, which significantly affects the overall game experience. Some gamers choose to play online games just to troll, while others really want to enjoy the matches. In such situations, the latter are affected by those who don’t take the game seriously. The same problem is quite prominent in Overwatch, which made Blizzard take serious measures, and impose some strict rules.
The Overwatch director addressed player toxicity in the latest developer update
Apart from affecting the gaming experience, it seems that player toxicity had other effects as well. Jeff Kaplan, the Overwatch game director, has recently released a developer update. In the video, he admitted this toxic behavior has affected the entire game development. Therefore, this is what prevents them from releasing game updates more often.
The entire video dealt with player toxicity, as the director wanted to comment on this behavior in person. He addressed all players who choose not to play fair, and blamed them not only for destroying the Overwatch community, but also for slowing down game development.
Instead of coming up with more maps, improved graphic features, or heroes, they have to spend a lot of time checking the members of the community in hope of finding those with a bad behavior. As an example, he said that, instead of doing console features, they had to create a better report system to help them find out who’s exhibiting player toxicity.
Many players have been penalized for bad behavior
However, there is a good side in all this. Thanks to this improved report system, they managed to get rid of many toxic players. So far, they penalized a number of 340,000 accounts. Also, they sent emails to about 20,000 players, thanking them for their report and informing them they had taken action against the toxic players in question.
This is a great attitude that Blizzard has adopted, but player toxicity will continue rampaging many online games, including Overwatch. If disciplinary actions do not work to convince trolls to abandon their behavior, maybe the delay on updates and new features should be persuasive enough.
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