Food processing giant Kraft Foods has announced voluntary recall of 242,000 of its products related to Macaroni & Cheese dinners over fears of being contaminated by small pieces of metal.
The products included in the recall were 7.25-oz. sizes of the Original flavor dinners having dates for “Best When Used By” from September 18 to October 15.
According to the company, all the recalled products were shipped to grocery stores across the country, some Caribbean nations and Puerto Rico. Canada is not affected by the recall.
Kraft Foods said that it took decision for recall of suspected products after it received eight consumer complaints related to the issue. The food firm, however, clarified that it has so far received no reports of related illnesses or injuries.
A company statement released by Kraft Foods said: “We deeply regret this situation and apologize to any consumers we have disappointed.”
Kraft spokeswoman Joyce Hodel in a statement said, “The company believes the current issue arose after a piece of stainless steel got wedged in a metal piece of equipment, which may have generated friction that resulted in small pieces of metal potentially falling into the product.”
According to Kraft Foods, the boxes that were recalled were sold individually and even in multiple packets of three, four, and five. All the boxes contain the code “C2” directly under the individual boxes.
The company has asked the consumers having affected boxes of the mentioned products to either dispose them safely or return them to the authorized stores for exchanges or even complete refunds. The consumers can also contact Kraft Foods Consumer Relations at toll free number 800-816-9432 between 9 am and 6 pm EST for claiming their full refund for contaminated products.
Kraft faced the same issue with a similar product in 2011 when it announced recall of 137,000 cases of Velveeta Shells & Cheese single-serve cups on fears of contamination with small metal bristles.