A woman from California has decided to issue a lawsuit against the big make-up retailer Sephora, claiming that she got herpes from one of its stores. After testing a lipstick sample, her doctor diagnosed her with the virus, which she claims she didn’t have before the visit to the store.
The woman unknowingly tried a lipstick sample which gave her herpes
In October 2015, the woman went into one of the Sephora stores in Hollywood. There, she tested one lipstick sample labeled for common use, which she thought as safe to try. Soon after that, she went on a visit to her doctor, who informed her she had contracted the herpes virus.
The woman said this was the first time when she received such a diagnosis, and claimed she had got the virus from that lipstick sample. Now, she decided to sue Sephora, as the store failed to inform her of the risks of trying lipstick samples.
She said that, if she had been aware of the risk of contracting herpes from the test samples, she would have never tried one. Also, she highlighted the practices used by other big cosmetic retailers. If a customer wants to try a product, the employees offer them individual samples which have never been tried by anybody else before.
The lawsuit will have a great impact on Sephora’s image
Herpes, also known as cold sore, is extremely contagious, and can easily be transmitted through close contact. This means that it’s possible to get the herpes virus after using make-up that someone else has used before. Therefore, the woman blamed Sephora for being careless with the health of its customers, and took legal action against it.
This unpleasant event will definitely affect Sephora’s new campaign, Reach Out and Gift. Through it, the company is seeking to promote diversity by hiring employees with different cultural backgrounds, and of different ages and skin tones. This way, they want to stress the idea that beauty knows no boundaries, and it can appear in many different forms.
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